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Types of Personality
The word “personality” often gets used pretty broadly today: we talk of someone “having personality” or “being a personality” – meaning that there’s something particularly expressive or obvious or...
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What is NLP? (Neuro-Linguistic Programming)
Neuro-Linguistic Programming or NLP was originated by John Grinder (whose background was in linguistics) and Richard Bandler (whose background was in mathematics and gestalt therapy). Their primary...
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Is Type and Temperament the Same?
In business or organizational life, the words “psychological type” and “psychological temperament” are frequently used to describe differences in people’s personality. In fact the words “type” and...
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Overcoming Social Stereotypes When Communicating
One of the greatest barriers to genuine empathy towards people is social stereotyping. Social Stereotyping is the process of ascribing particular behavioral or attitudinal traits (although it can...
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Understanding Workplace Psychology
Even though psychology is a relatively young profession, workplace or organizational issues have been of great interest to psychologists since its foundation over one hundred years ago. This is not...
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Strong and Weak Judgment Filters
When we communicate, our assumptions can act as very powerful ‘filters’. A filter is a set of beliefs based on one or more “blocks” of knowledge about another person which can act to inhibit real...
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Autocratic versus Democratic Approaches in the Workplace
Even though there are a variety of quite subtle approaches any leader can take, many management experts suggest that most of the time it boils down to only two – an autocratic or a democratic...
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Is There Really Such a Thing as a Personality Type?
The word “personality” often gets used pretty broadly today: we talk of someone “having personality”, or “being a personality” – meaning that there’s something particularly expressive or obvious or...
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Using Transactional Analysis in the Workplace
Dr Eric Berne, a Canadian born psychologist who lived most of his adult life in the US, designed Transactional Analysis, or TA as it is often known today, as a system that seeks to provide guidance on...
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How Does Our Brain Make Decisions?
Although psychologists all over the world have been seriously trying to determine this for well over a hundred years now, it is neuro-scientific research in the last decade or so that has provided the...
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Managing in a Crisis – Denial, Discovery, Diagnosis, Development
No leader in any organization wants to be in a crisis situation but this may nonetheless happen from time to time and it is therefore wise to think about how this might be handled when the situation...
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What’s a Winning “Attitude” in Business?
The word “attitude” is defined in the dictionary as “a settled way of thinking or feeling about someone or something, typically one that is reflected in a person’s behavior.” In other words, it is a...
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Overcoming Personal Rejection in Business
Rejection, even when it is mental, is experienced in just the same way as if it were felt physically. In other words, modern brain sensing technology can now tell us that being rejected verbally fires...
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Is There a Place for Psychology in Sales and Customer Service?
Psychology as a subject is now over 100 years old and has become one of the most popular courses to be undertaken at college. But perhaps a far greater influence has been not so much in academic...
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What Physical Injury Taught me About Paradox Theory
I broke my left wrist recently. Fortunately I am right-handed and since I am not a bricklayer, I thought, no big deal, right? My right hand can carry the load while my left hand recovers; hardly a...
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